Terms of Service

Effective Date: November 14, 2025

Welcome to Chipmunk Studio! These Terms of Service ("Terms") govern your use of our mobile applications ("Apps") developed and published by Chipmunk Studio and available through the Apple App Store and Google Play Store. By downloading, installing, or using any of our Apps, you agree to be bound by these Terms. If you do not agree, please do not use the Apps.

Acceptance of Terms

By accessing or using our Apps, you confirm that:

• You accept and agree to be bound by these Terms
• You have read and understood our Privacy Policy
• You will comply with all applicable laws and regulations

Eligibility and Account Requirements

Age Requirements:

• You must be at least 13 years old (or the minimum age required in your jurisdiction) to use our Apps
• If you are under 18, you may only use the Apps with parental or guardian consent
• We do not knowingly collect information from children under 13

Account Responsibility:

• Certain features may require you to create an account through sign-in services (Apple Sign-In, Google Sign-In, or anonymous sign-in)
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share your account credentials or allow others to use your account

Permitted Use

You agree to use the Apps only for lawful purposes and in accordance with these Terms.

Prohibited Activities:

You agree not to:

• Use the Apps in any way that violates applicable laws or regulations
• Use the Apps for any unlawful, fraudulent, or malicious purpose
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Apps
• Modify, adapt, translate, or create derivative works based on the Apps
• Remove, alter, or obscure any proprietary notices on the Apps
• Use automated systems (bots, scripts, scrapers) to access the Apps
• Interfere with or disrupt the Apps' servers, networks, or functionality
• Attempt to gain unauthorized access to any portion of the Apps or related systems
• Transmit viruses, malware, or any harmful code
• Engage in harmful, abusive, harassing, or unlawful behavior
• Violate any third-party rights, including intellectual property rights
• Impersonate any person or entity or misrepresent your affiliation

AI and Third-Party Services

Our Apps integrate artificial intelligence (AI) services and other third-party technologies to enhance user experience and provide functionality.

AI Services:

• AI-powered features are provided for informational and educational purposes only
• AI-generated content is not guaranteed to be accurate, complete, or reliable
• AI responses should not be relied upon as factual, authoritative, or professional advice
• We do not endorse or take responsibility for AI-generated content
• Important: Do not rely on AI-generated content for high-risk decision-making, including but not limited to medical, legal, financial, or safety-related decisions

Third-Party Services:

• Our Apps may integrate with third-party services (such as authentication providers, analytics tools, and cloud services)
• These third-party services have their own terms of service and privacy policies
• We are not responsible for the practices or content of third-party services
• Important: Review the terms and privacy policies of any third-party services you interact with through our Apps

Data Processing:

• Your interactions with AI features and app usage are processed by third-party service providers
• Such processing is conducted in accordance with our Privacy Policy
• By using the Apps, you consent to this processing as described in our Privacy Policy

Fair Usage Policy

To ensure quality service for all users and maintain sustainable operations, we implement fair usage policies:

Resource Limits:

• Certain features may have usage limits or quotas (such as AI token limits, API call limits, or feature access limits)
• Current limits are displayed within the Apps where applicable
• Limits may vary based on subscription tier (free vs. premium users)

Usage Monitoring:

• We monitor usage patterns to detect unusual activity, abuse, or potential security threats
• Abnormal usage patterns may trigger automated alerts or temporary restrictions
• Monitoring is conducted in accordance with our Privacy Policy

Quota Management:

• Usage quotas reset at regular intervals (daily, monthly, or as specified in the Apps)
• Premium subscribers may receive higher quotas or unlimited access to certain features
• Quota information is available in the Apps or through your account settings

Service Adjustments:

• We reserve the right to adjust usage limits to ensure service quality and sustainability
• Changes to usage limits will be communicated through the Apps or via email notification
• Existing subscribers will receive advance notice of significant limit reductions

Prohibited Usage:

• We reserve the right to temporarily limit or restrict access if usage patterns suggest abuse
• Commercial or automated usage of free tiers is prohibited
• Reselling, redistributing, or sharing access to premium features is prohibited
• Attempting to circumvent usage limits through multiple accounts or technical means is prohibited

In-App Purchases and Subscriptions

Some features and content within the Apps may require payment through in-app purchases or subscriptions.

Purchase Terms:

• All purchases and subscriptions are processed through the Apple App Store or Google Play Store
• The respective platform's terms and conditions apply to all transactions
• Payment will be charged to your Apple ID or Google Play account upon purchase confirmation
• Prices are displayed in your local currency and may include applicable taxes
• You are responsible for any taxes, fees, or currency conversion charges imposed by your bank or payment provider

Subscriptions:

• Subscription fees are billed periodically (monthly, yearly, or as specified)
• Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage or cancel your subscription at any time through your App Store or Google Play account settings
• Cancellation takes effect at the end of the current billing period
• No refunds are provided for partial subscription periods
• Access to premium features continues until the end of your current billing period after cancellation

Price Changes:

• We reserve the right to modify subscription prices at any time
• Existing subscribers will receive advance notice of price changes (typically 30 days)
• Price changes will take effect at your next renewal after the notice period
• You may cancel your subscription before the new price takes effect

Access Termination:

• If your subscription ends or is canceled, you will lose access to premium features
• Your account data and progress will be retained for a reasonable period (typically 90 days)
• You may regain access to premium features by reactivating your subscription

Refunds:

• Refund requests must be submitted directly through the App Store or Google Play Store
• Refunds are subject to Apple's or Google's refund policies
• We do not process refunds directly

Intellectual Property Rights

Our Ownership:

• All content, features, functionality, trademarks, service marks, logos, designs, and intellectual property related to the Apps are owned by Chipmunk Studio or our licensors
• These are protected by copyright, trademark, patent, trade secret, and other intellectual property laws
• You are granted a limited, non-exclusive, non-transferable, revocable license to use the Apps for personal, non-commercial purposes only
• This license does not grant you any ownership rights to the Apps or their content

User Content:

• You retain ownership of any content you create, upload, or submit through the Apps ("User Content")
• By submitting User Content, you grant Chipmunk Studio a non-exclusive, worldwide, royalty-free, sublicensable license to use, store, reproduce, modify, adapt, publish, translate, distribute, and display such content as necessary to provide and operate the Apps
• This license includes the right to use User Content for the following purposes:
• Operating, maintaining, and improving the Apps
• Developing new features and services
• Training and improving AI models (in anonymized or aggregated form)
• Marketing and promotional purposes (only with explicit consent)
• You represent and warrant that you own or have the necessary rights to submit User Content and grant the licenses described above

AI-Generated Content:

• Content generated by AI features within the Apps may be influenced by User Content and training data
• AI-generated content is provided "as is" without warranties
• You may use AI-generated content for personal, non-commercial purposes
• We do not claim ownership of AI-generated content created specifically for you, but we retain the right to generate similar content for other users

Restrictions:

• You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any part of the Apps without our express written permission
• You may not use our trademarks, logos, or branding without prior written consent
• Any unauthorized use of our intellectual property may result in termination of your access and legal action

Data and Privacy

Data Collection:

• We collect and process personal data as described in our Privacy Policy
• By using the Apps, you consent to the collection and use of your data in accordance with our Privacy Policy
• You have certain rights regarding your personal data, including the right to access, correct, delete, or export your data

Third-Party Data Processing:

• We use third-party service providers (such as cloud hosting, analytics, and AI services) to process your data
• These providers are contractually obligated to protect your data and use it only for the purposes we specify
• Data may be transferred to and processed in countries outside your jurisdiction
• We implement appropriate safeguards to protect your data during international transfers

Data Sync:

• Some Apps may offer cross-device synchronization of your data (such as progress, settings, or content)
• Synchronization requires an account and uses cloud storage services
• You can disable synchronization at any time through the Apps' settings

Data Security:

• We implement industry-standard security measures to protect your data
• However, no method of transmission or storage is 100% secure
• You are responsible for maintaining the security of your account credentials
• Please notify us immediately if you suspect any unauthorized access to your account

User Conduct and Community Standards

Acceptable Use:

• Treat other users with respect and courtesy
• Use the Apps for their intended educational and personal development purposes
• Provide honest feedback and report bugs or issues to help us improve
• Respect the intellectual property rights of others

Unacceptable Conduct:

You must not:

• Harass, bully, threaten, or intimidate other users
• Post or transmit offensive, hateful, discriminatory, or illegal content
• Spam, solicit, or advertise products or services
• Impersonate others or create fake accounts
• Share or distribute inappropriate, explicit, or harmful content
• Attempt to exploit, harm, or endanger minors
• Violate any applicable laws or regulations

Enforcement:

• We reserve the right to investigate and take action against violations of these standards
• Actions may include warnings, content removal, account suspension, or permanent termination
• We may report illegal activity to law enforcement authorities
• Decisions regarding enforcement are made at our sole discretion

Disclaimers and Limitations of Liability

THE APPS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties regarding accuracy, reliability, or availability of the Apps
• Warranties that the Apps will be uninterrupted, secure, or error-free
• Warranties regarding the quality, accuracy, or completeness of AI-generated content
• Warranties that defects will be corrected or that the Apps are free of viruses or harmful components

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHIPMUNK STUDIO SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, consequential, special, exemplary, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from use or inability to use the Apps
• Damages resulting from unauthorized access to or alteration of your data or transmissions
• Damages resulting from third-party conduct or content on the Apps
• AI-generated content that is inaccurate, misleading, offensive, or harmful
• Service interruptions, bugs, errors, or technical issues
• Any reliance on AI-generated content for decision-making
• Actions taken based on information provided through the Apps

Exceptions:

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

Maximum Liability: Our total liability for any claims arising from or related to the Apps shall not exceed the greater of the amount you paid to us in the 12 months preceding the claim, or $100 USD.

Indemnification

You agree to indemnify, defend, and hold harmless Chipmunk Studio, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Apps
• Your violation of these Terms
• Your violation of any rights of another party, including intellectual property rights
• Your User Content or any content you submit through the Apps
• Your violation of any applicable laws or regulations
• Any fraudulent, negligent, or intentional misconduct by you

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

Termination

Termination by You:

• You may stop using the Apps at any time by uninstalling them from your device
• You may request account deletion through the Apps' Settings or by contacting us at info@chipmunkstudio.com
• Uninstalling the Apps does not automatically cancel active subscriptions (you must cancel through App Store or Google Play)

Termination by Us:

We reserve the right to suspend or terminate your access to the Apps at any time, with or without notice, for:

• Violation of these Terms or our Community Standards
• Violation of our Fair Usage Policy or abuse of service resources
• Fraudulent, abusive, illegal, or harmful activity
• Non-payment or payment disputes
• Inactivity for an extended period (typically 12 months or more)
• Discontinuation of the Apps or specific features
• Legal or regulatory requirements
• Protection of our rights, property, or safety, or that of our users or the public

Effects of Termination:

• Upon termination, your right to use the Apps immediately ceases
• Your account and User Content may be deleted or anonymized
• We may retain certain data as required by law or for legitimate business purposes
• Outstanding payment obligations survive termination
• Provisions regarding intellectual property, disclaimers, limitations of liability, and indemnification survive termination
• You may lose access to premium features, purchased content, or in-app progress

Updates and Changes to Apps

App Updates:

• We may release updates, bug fixes, patches, or new versions of the Apps at any time
• Updates may add, modify, or remove features or functionality
• Some updates may be required to continue using the Apps
• You are responsible for installing updates in a timely manner
• Older versions of the Apps may not be supported and may cease to function properly

Service Changes:

• We may modify, suspend, or discontinue any aspect of the Apps at any time
• We may change features, functionality, content, or availability without notice
• We are not liable for any modifications, suspensions, or discontinuations of the Apps

Changes to Terms

Acceptance:

We may update these Terms from time to time. The "Last Updated" date at the top indicates when Terms were last modified. Your continued use of the Apps after changes are posted constitutes acceptance of the revised Terms.

Updates:

• We will provide notice of material changes through the Apps, via email, or through other reasonable means
• If you do not agree to the updated Terms, you must stop using the Apps
• For significant changes, we may require you to explicitly accept the new Terms before continuing to use the Apps

Version Control:

The most current version of these Terms will always be available at: https://chipmunkstudio.com/terms-of-service

We recommend reviewing the Terms periodically to stay informed of any updates.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us in connection with the Apps, constitute the entire agreement between you and Chipmunk Studio regarding your use of the Apps. These Terms supersede any prior agreements, understandings, or communications, whether written or oral, regarding the subject matter herein.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Chipmunk Studio.

Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms, in whole or in part, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the State of California. Any disputes shall be resolved in the courts of California, unless otherwise required by applicable law.

Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

Email: info@chipmunkstudio.com
Subject line (for legal inquiries): "Legal – Terms of Service"

App Store Terms

Your use of the Apps is also subject to the applicable app store's terms and conditions:

• Apple App Store: https://www.apple.com/legal/internet-services/itunes/us/terms.html
• Google Play Store: https://play.google.com/intl/en_us/about/play-terms/

Important: In the event of any conflict between these Terms and the applicable app store's terms, the app store's terms shall prevail with respect to your use of that specific platform.